BAM AI Chat: Ask questions about your properties and reservations using natural language
About BAM AI
BAM (Boom Autonomous Manager) is an AI-powered assistant integrated directly into Boom PMS. It can help you manage properties, answer questions about your data, automate tasks, and provide intelligent recommendations.
Key capabilities:
- Natural language queries about your properties and reservations
- Automated task creation and management
- AI-powered guest communication suggestions
- Pricing and revenue optimization insights
- Custom playbooks for repetitive workflows
- MCP (Model Context Protocol) integrations
Available Guides
Introduction to BAM
What BAM AI can do for you
Using BAM Chat
Interact with BAM through natural language
BAM Commands
Available commands and shortcuts
Creating Playbooks
Automate workflows with custom playbooks
BAM Configuration
Configure AI settings and preferences
MCP Integrations
Connect external tools and services
Playbooks
Playbooks are automated workflows that run on a schedule. Create playbooks to automate repetitive tasks like daily message triage, guest complaint tracking, win-back campaigns, and weekly reports.
Playbooks URL
Direct URL:
app.boomnow.com/app/playbooks
AI Configuration
Click the settings icon in the chat input area to open the BAM Configuration modal. From here you can:
- Chat - Toggle auto-open canvas, AI thinking display, and memory
- MCP - Configure Model Context Protocol servers
- Skills - Manage BAM skills and capabilities
- Settings - General BAM settings
- Advanced - Admin-only advanced configuration
- History - View conversation history