Reviews Management

Monitor, respond to, and manage guest reviews across all booking channels

Manager Admin
Reviews Dashboard
Reviews Dashboard: Monitor and respond to guest reviews from all channels

About Reviews Management

Boom PMS aggregates guest reviews from all connected booking channels into a single dashboard. Respond to reviews quickly, track your ratings over time, and use AI-assisted responses to maintain consistent communication.

Key capabilities:

  • View reviews from Airbnb, Booking.com, VRBO, and more
  • Respond directly from within Boom PMS
  • AI-generated response suggestions
  • Track rating trends and statistics
  • Filter by property, channel, or rating

Available Guides