Overview
Notification settings control how and when you receive alerts about important events. Configure email, push, and SMS notifications to stay informed without being overwhelmed.
Notification Channels
Email Notifications
Detailed notifications sent to your registered email address. Best for non-urgent updates and reports.
Push Notifications
Instant alerts in the browser or mobile app. Best for time-sensitive items requiring quick action.
SMS Notifications
Text message alerts to your phone. Reserved for critical notifications only.
In-App Notifications
Alerts displayed within Boom PMS when you're logged in.
Notification Types
Reservations
- New booking received
- Booking modification
- Booking cancellation
- Check-in reminder
- Check-out reminder
Payments
- Payment received
- Payment failed
- Refund processed
- Payment reminder due
Messages
- New guest message
- Channel message received
- Unread message reminder
Tasks
- Task assigned to you
- Task due soon
- Task overdue
- Task completed
Reviews
- New review received
- Negative review alert
System
- Channel sync errors
- Integration issues
- Security alerts
Configuring Notifications
Access Notification Settings
Go to Settings > Notifications or click your profile > Notification Preferences.
Select Notification Type
Choose the category of notifications you want to configure.
Choose Channels
For each notification type, select which channels to use (email, push, SMS).
Save Preferences
Click Save to apply your changes.
Quiet Hours
Set quiet hours to prevent non-critical notifications during specific times:
- Start Time - When quiet hours begin (e.g., 10 PM)
- End Time - When quiet hours end (e.g., 7 AM)
- Days - Which days to apply quiet hours
- Exceptions - Critical alerts that bypass quiet hours